Bringing the stakeholders into the design process. Besides having in-depth interviews with the doctors and the police, they actively participated in the design process. Through visualizing the response system we could involve them and get their feedback and suggestions. This was also a way to know if we were understanding everything correctly and made us realize the real power of visualizations.
We also co-created with survivors of sexual violence to start understanding the emotional dimension the response system has. We made cards with the different stages in the victim's journey through the Sexual Assault Center and the police to start to understand where the most critical touchpoints were located. This gave us valuable insights for the design process later on.
Here you can have a better view of the workshop we did to understand the emotions related to a sexual crime.
Like done with the doctors at the Sexual Assault Center, we also actively co-created with the Oslo Police. This is a photo of a workshop with the head of the sexual crime division where we mapped what happened backstage after a sexual crime was reported to the police. To be realistic, after a sexual crime is reported, it takes one year just to be processed.
This is a workshop we did with the director of Kråd (the Norwegian Crime Prevention Council). We used Stakeholder Cards to understand who was involved in crime prevention and their roles.
We did the same exercise with the head of crime investigations at the Oslo Police. By using stakeholder cards we could start mapping out the main actors involved in crime prevention and they could give us valuable insights and connections on the ones we were missing. Through these stakeholders cards we started creating the crime prevention landscape in Oslo.
We shadowed the volunteer crime prevention organization in Oslo called Natteravnene (Night Ravens). They walk around Friday and Saturday nights in Oslo preventing crime and helping out in a pacific way if needed.