The concept is a systemic viszualisation of our findings and ideas of how spatial, products and process journey can interconnect in a orchestrated way. The viszualisation works as guidelines for potential sexual assault centers. All products are designed to make the journey more dignifying for the patients and effective for the service providers. The colors used throughout the space has the same graphic consistancy such as the information system (concept two).
The systemic viszualisation journey starts in the reception area.
The reception area is designed for non acute patient, from our research phase we got insight of patient's who choose to seek SAC after a long period of time. This space is separeted from the reception area in the main entrance at the hospital.
An important detail is that it is written nowhere that the space is for sexual assaulted patient, so when you enter this area, you will 'blend inn' as any other patient in the overall hospital space. Our proposal is that the space is situated in the first floor level of the hospital, so the staff has faster response time to the patient.
The room is shaped like and “L” and the sofa is placed in the opposite corner from the door to shield the patient from any exterior visibility. There is a couch for the patient and another for the social worker. The information journey is placed by the sofa and it intends to serve as a tool to facilitate a conversation and explain to the patient the different options she/he has and the different people that are involved.
Visual stages at SAC
Easy for the patient to see and understand his/her journey through the response system and the different options available.It is a tool for dialogue between the patient and the doctor or social worker.
A tool to visually communicate with the patient and to trigger
conversations. Avoid eye contact and both are looking in the same direction. Since it occurs situations where patients has the lack of speach because of shock condition or language barriers.
Light semantics on the doors
In every door you have an Icon on each right corner, this to signalized what type of room it is. The Icon is also colored to show which department you are currently in. The door uses the standards width of Hospital regulations. Each door is equipped with a light.
Upper door light
When the room is occupied, the lights turn on, so that staff knows that there are patients inside.
This type of system is designed as the first visual shield, to prevent unexpected persons to enter the room. Since through our research we noticed that staff would regulary pop up there
head inside the room to see if it was people there.
An easy and personalized way to give the patient information
about the counseling, health and legal services available.
All these services have the same graphic identity to show how they are collaborating in reality. Each brochure is stored in a discrete folder that is given to the patient. That way the patient only has information relevant to his/her case. These information brochures have easy language and visual
schematics to make the process easier to understand and more transparent. The easy pull and drag curtains are designed as a second visual shield for the patient.
Patient's personal chart
A secure way to store information about the patient
in a shared database with the parties interested.
Medical forensic room
In this space it is an integrated pre-communicating area, where doctors can talk with the patient before taking the medical forensic examination. On the wall benith the information journey , it is a voice recorder that can be activated if the patient feels to record the session, the records can be forwarded to the Police and be used as evidence in a court trail. The table is designed to rotate 180 degrees, if the doctor needs to illustrate with a marker on the whiteboard.
Bench - The transition between the waiting area and the gynecological exam
It is in between both, and sheltered. It provides space
for either conversation or examination.
Blended-in gynecological chair
Blend the gynecological chair with the rest of
the room makes it less scary.
Entrance changing room
The entrance for the changing room with frosted sliding doors, is also accessible for wheelchairs. When evening/night time, the adjustable dimmer on the right side of the sliding door can be dimmed or highlight the space.
Systematic way to store the patients clothes as evidence
It is important that the patient stores his/her own clothes in the paper bags as evidence. For this we have created a sequence where the patient can undress sytematically and place each type of clothes in a paper bag.
The Safety blanket is the first product you will undress.
The overall furniture is ‘lifted’ from the ground to minimize the risk of losing and contaminating evidence behind ‘dark spots’. The second function is to emphasize visual sterilization of the environment. All the floor moldings around the entire space has a concave shape to disable evidence to get stuck in a sharp angle. Since the evidence can be a crucial tipping point in solving a police case.
Clean area with robe, slippers and new clothes
After the patient takes out his/her clothes and stores them separately in each paper bag, he/she can get a robe and slippers from the clean area of the room. After the examination, the patient leaves the robe in the contaminated area and takes new clothes from the clean area.
Balance between sterile and comfort
The room is white, representing the proffesionality and cleannes it must have. The left table is the sterile area with medical equipments and the right side workspace is the contaminated area for equipments etc.
Line of sight
Information screen from the view of the gynecological chair
This screen can show either the medical options the patient has or just some sort of abstract distraction.
Form iterating space solutions with with doctors, counseling services and social workers, we have chosen these type of space setting for optimal response time, since the current space of SAC is in different floor levels.
The medical forensic room has a own changing room for patients and also a own bathroom where the patient can shower after an medical forensic examination.
Click on the image for detalied overview.